# IT Tech Support Position In Phoenix, AZ | Collabera IT Jobs, Staffing & Recruitment #
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IT Tech Support
2 days ago
Phoenix, Arizona, US

Job Description

Position Details

Industry: Banking (Fortune 500 Giant)

Job Title: IT Tech Support

Work Location: Phoenix, AZ

Duration: 06 months - 40hrs/week – Onsite 

Pay Range: $18/Hr. to $20/Hr. 

Day to Day:

  • Serve as the first point of contact for customers seeking technical assistance over the phone or email
  • Perform remote troubleshooting through diagnostic techniques and pertinent questions
  • Determine the best solution based on the issue and details provided by customers
  • Walk the customer through the problem-solving process
  • Direct unresolved issues to the next level of support personnel
  • Provide accurate information on IT products or services

Must Have:

  • 2+ years of helpdesk troubleshooting experience is required


Job Requirements

IT Tech Support, IT Helpdesk , Troubleshooting, LAN, WAN


Job Code: 50293750

Reach Out to a Recruiter

Recruiter Vinay
Phone +4804482680