100% REMOTE :: Medical specialist/ Customer Service Representative
Roles & Responsibilities:
- Responds to incoming calls from clients. Reviews and evaluates client information such as paystubs and or other documentation to determine eligibility for monthly reimbursement
- Contacts members to request necessary information when a change was identified, or when a document received is not valid
- Observes professional standards of conduct, including attendance, professional behavior and dress code
- Develop and maintain professional business relationships through verbal and written communication with team members, employers, and HIPPA clients.
- Multi tasking ability to prioritize work and work under time constraints
- Experience in critical thinking, and problem solving - Ability to work with multiple personnel under minimal supervision. Observes professional standards of conduct, including attendance, professional behavior and dress cod
- Completes daily goals
- Performs other duties as assigned.
Calling, Healthcare, Hospital, Medical, Customer service